Customer Service Social Media Representative (No Phone Calling): Engage with customers across social media platforms, addressing inquiries and resolving issues promptly. Foster positive relationships by providing clear, empathetic communication. Monitor brand mentions, escalate concerns, and collaborate with internal teams to enhance customer satisfaction. Stay updated on product knowledge and social media trends to deliver exceptional service. Ideal for tech-savvy individuals with strong written communication skills.
In this role, you will not have to speak to anyone face-to-face. You only chat online, using tools such as Facebook Messenger. You will work for businesses answering live chat messages on their website or social media accounts. These are remote positions, meaning that you can do the work online from anywhere.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.